© 2019 - Platypus Software Pty Ltd

t: +61 7 3720 0700

Platypus Software Pty Ltd

PO Box 326

Kenmore   Qld   4069

Australia

Our Solution

 

EZeService is designed for any business with service billing and jobs management needs. It will assist you in achieving maximum efficiencies in your business. Along with our field service module it keeps you connected with your workforce.

Jobs Management

All information in one convenient location, Job history, Service history, Financial history and Customer history. Includes a terminology database with facility to change meanings of certain fields. Stored phrases assist with common descriptions to save time. Raise purchase orders on suppliers. Create rolling Service Agreements

Quotes Management

Quotes are raised using the familiar methods adopted in Jobs management. Quickly convert a quote into a job with a few key strokes while still retaining the original quote for reference purposes. Quote templates are also available

Accounting Integration

EZeService has direct integration with popular accounting systems. You can add customers and parts on the fly which will automatically add to both EZeService and your accounting system

Link Documents

Attach linked external documents to a customer and also a job. Linked documents can be any document eg contracts, excel spreadsheets, photos etc. When using the Field Service module, signature and photos are added as linked documents for quick reference

Diary Bookings

Ability to schedule diary bookings for a technician. Schedule one or more appointments for the same job and allocate multiple resources on the one job. Rescheduling a job to a different date, time or technician is easy. When using the field service module, any bookings, modifications or cancellations are automatically relayed to the technicians device, and, a completed job is reflected back in the diary

Field Service

Capture the advantages of the latest technologies and cost savings, reduce administration, works offline, cancel a job, add new jobs, reschedule to another date and time, change to another tech, improve your cash flow, significantly increases productivity, take photos, customer signs off on job and uploads directly back to office